Vanderbilt University · Manager Voyage · Manager Foundations · Course 1

You are a manager now.

Welcome aboard.

The first course in Manager Foundations, taken on the web after your manager compliance courses. It covers the change from doing the work to managing it, five ideas that make a manager effective, what Vanderbilt will ask of you in year one and who handles each task, and Yukl’s four categories of manager behavior with the six behaviors Vanderbilt looks for. Then come the supporting micro modules in Oracle Learning: Systems and Vanderbilt & Nashville by Day 30, People and Processes by Day 60.

Narration is on. Every page is read as it turns. Tap Auto to turn it off, or Listen to replay a page.

  1. Turn pages with the arrows, your keyboard, or a swipe
  2. Each page: a short read or video, then one activity
  3. Progress, top right, tracks each activity you finish

The mission · Next: topic 1, what changed

The mission

Define the great university of the 21st century, and be it.

What you will learnThe vision, how we operate, and your part in it.

Why it mattersThe mission is achieved team by team. Yours is one of them.

How we operate

Vanderbilt operates at uncommon speed, agility, and scale. Three areas of focus.

Areas of focus
Exceptional Core Operations

With speed, agility and scale, Vanderbilt will distinguish itself with innovative and impactful capabilities to ensure that we have the talent, resources and reputation necessary to deliver on our vision.

Bold Strategic Initiatives

With “exceptional core operations” as our fuel, Vanderbilt will pursue increasingly bold initiatives that enable and enhance the reach and impact of our education and research mission.

Values Leadership

Through strategic advocacy efforts and modeling the role of an essential research university, Vanderbilt will stimulate industry change and combat existential threats to our education and research mission.

As we growNashvilleChattanoogaSan FranciscoWest Palm BeachNew York City
Your team, wherever they sit

Vanderbilt now works from five cities. As we grow, help your team understand how Vanderbilt works, wherever they sit.

Your responsibility

As a manager, it is your responsibility to embody this mission and to lead your team to achieve it.

  • Embody it. Speed, agility, and scale start with how you work.
  • Lead your team to achieve it. Connect the work to the mission and say the why.
  • Stay in touch with your manager. Strategy, projects, priorities, anything else.

Topic 1 What changed · Next: what a manager is

What changed

Your job used to be your work. Now it is the team’s work, and the people.

What you will learnThe one change that makes you a manager, and what a manager is not.

Why it mattersMost new managers keep doing the old job with a new title. The team waits for a manager who never shows up.

New 1You decide.

What matters this week, who does what, what waits.

New 2You approve.

Timecards, time off, expenses. You are responsible for your team, and accuracy is key. Timesheets, payroll, and every approval must be right.

New 3You are responsible for people.

Fair treatment, a safe place to speak up, a chance to grow.

What a manager is not
Not the person who does everyone’s work

When you want to just do it yourself, manage instead.

Not a friend first

Warm and fair. The team needs a manager more than another friend.

Not the police

You do not investigate, judge, or enforce. Report harassment, discrimination, injuries, or threats to the right office the same day. They handle it. You support your team.

Sort it

Whose job is it now?

Six things from a normal month. Tap: yours, your team member’s, or another office.

0 of 6 sorted.

Topic 1 What a manager is · Next: topic 2, five ideas

What a manager is

Responsible for the work, and for the people who do it.

What you will learnA one-line definition, three weekly questions, and who helps you at Vanderbilt.

Why it mattersYou do not have to know everything on day one. You do have to know the job and who to call.

What a manager is, in about ninety seconds

The video is being produced. The cards beside it teach the same thing.

Narrated, captions on. What changed, what is new, what a manager is not, who helps. About ninety seconds.

The definition

A manager is the person responsible for a team’s work, and for the people who do it.

Three questions, every week
1

Does everyone know what to do this week?

2

Is anyone stuck, struggling, or waiting on me?

3

What is coming that the team should hear from me first?

Who helps you
Your manager

Stay in touch to stay aligned.

Strategy, projects, priorities, anything else
Your Engagement Consultant

Your go-to in PCB for HR issues, concerns, and support.

The bigger people questions for your business unit
Your HCM

In most business units, for immediate HR issues.

Pay, hiring, performance, policy. First call when unsure
Workers Comp and Leave

Time off for health and family, and injuries at work.

Contact them the same day. FMLA requests go through Origami. Never ask for a diagnosis
EOA

Discrimination, harassment, and misconduct reports.

Report the same day. You report; you do not investigate

Topic 2 Five ideas · Next: topic 3, your first year

Five ideas

Five ideas every good manager relies on.

What you will learnSetting priorities, clear expectations, psychological safety, purpose, and the people work. What each is, how you apply it, the value it brings, and one moment to apply it.

Why it mattersYou do not need a theory of management. You need a few ideas that hold up, and each one turns into something you can do this week.

0 of 5 ideas. 0 of 5 moments.

SourcesSetting priorities: the big rocks method (Stephen Covey)Clear is kind (Brené Brown)Psychological safety (Amy Edmondson)Start with why, leaders eat last (Simon Sinek)The people manager standard (SHRM)

Topic 3 Your first year · Next: who handles what

Your first year

What Vanderbilt will ask you to do, and when.

What you will learnAs a manager you now have many tasks. Here they are, sorted by how often they come up.

Why it mattersNothing here should surprise you when it lands. Know what is coming, and when.

0 of 4 groups opened.

Topic 3 Who handles what · Next: topic 4, the four categories

Who handles what

Handle it, ask, route it, or report it.

What you will learnA simple way to decide what to do when something lands on your desk: handle it, ask my HCM, send it to the leave office, or report it to EOA.

Why it mattersSome things are yours. Some have a process. Some must go to a specific office the same day. Getting this right protects your team, and you.

Handle itA normal manager task.

Time off, a timecard question, a 1:1, feedback.

Ask my HCM firstThere is a process.

Pay, hiring, a performance concern, anything unsure.

Contact the leave office the same dayHealth or family time off.

Never ask for a diagnosis.

Report to EOA the same dayDiscrimination, harassment, misconduct.

You report; you do not investigate.

Situation simulator

Something just landed on your desk. What now?

Pick a situation: the first move, who handles what, and what never to do.

Decide

What do you do first?

Five situations. Tap the first thing you do.

0 of 5 decided.

Topic 4 The four categories · Next: your call

Yukl’s four categories

One picture for the whole job: four categories of behavior.

What you will learnGary Yukl’s four categories of manager behavior and the fifteen behaviors inside them, which Vanderbilt looks for you to embody. Nothing new to memorize; it is the same work, sorted.

Why it mattersEvery manager does all four, every week. The skill is noticing which one this week needs. Each behavior below is marked with the Vanderbilt behavior it serves, and those six are what the survey asks you to rate.

The four categories, in about ninety seconds

The video is being produced. The cards beside it teach the same thing.

Narrated, captions on. The four categories and the habits inside each. About ninety seconds.

The four categories and the fifteen behaviors are Gary Yukl’s taxonomy of effective leadership behavior (2012; summary). The words in italics are the plain version. These are the behaviors Vanderbilt looks for you to embody.

Task-orientedGet the work done, through your team.

Is the team’s work getting done, and done well? You check it and unblock it; you do not do it yourself.

  • Clarifying (say it)Create clarity
  • Planning (plan it)Create clarity
  • Monitoring operations (check it)Coach and develop
  • Problem solving (fix it)Address issues
Hear the intro
Relations-orientedTake care of your people.

Are people growing, and staying?

  • Supporting (listen and help)Build trust
  • Developing (grow them)Coach and develop
  • Recognizing (thank them)Build trust
  • Empowering (trust them)Empower others
Hear the intro
Change-orientedMake things better.

Is the team getting better at what it does?

  • Advocating change (explain the why)Lead change
  • Envisioning change (describe where you are going)Lead change
  • Encouraging innovation (let people try)Empower others
  • Facilitating collective learning (look back)Lead change
Hear the intro
ExternalConnect your team to the rest of Vanderbilt.

Does the team get what it needs from outside?

  • Networking (know the people)Build trust
  • External monitoring (watch for what is coming)Lead change
  • Representing (speak up for your team)Address issues
Hear the intro

0 of 4 categories opened.

Topic 4 Your call · Next: topic 5, your assessment

Your call

Four situations, one per category.

What you will learnA report due Friday, a team member with a sick parent, a change the team hates, a request that would break your month.

Why it mattersTry all three responses in each. The consequences teach more than the right answer.

0 of 4 situations.

Topic 5 Your assessment · Next: a quick check

Your assessment

Your score, and where it should go.

What you will learnWhat your results email tells you, and what to do with it.

Why it mattersThe assessment measures how often you do the habits in this course. The aim, over this course and the ones after, is a higher score.

Taken before Manager Voyage · again 90 days after completion

The Manager Effectiveness Assessment

Six statements you rate yourself on, from never to consistently, before Manager Voyage and again 90 days after you complete it: create clarity, coach and develop, build trust, empower others, address issues, lead change. The statements are informed by Yukl’s leadership-behavior framework, which this course teaches. Your score and feedback came by email. Search your inbox for the results message from the Futures Learning Hub.

Where you need to beThe score is a direction, not a grade. Every point up is a behavior you do more often. Over this course and the micro modules that follow, the aim is a higher rating on all six at 90 days, and again at the optional six-month pulse.
Your results email

Review it, or take the assessment.

Nothing here is shared.

A quick check · Five questions, one at a time · Next: your seven days

Quick check

Five questions.

0 of 5 answered.

Next steps · Next: keep learning

Next steps

What to do, and when.

What you will learnHow this course connects to your first 60 days, step by step, on My voyage.

Why it mattersNobody builds every habit at once. Pick one, attach it to something you already do every week, and let the rest come with the micro modules.

Task-orientedGet the work done, through your team.

Clarifying, planning, monitoring operations, problem solving.

Relations-orientedTake care of your people.

Supporting, developing, recognizing, empowering.

Change-orientedMake things better.

Advocating change, envisioning change, encouraging innovation, facilitating collective learning.

ExternalConnect your team.

Networking, external monitoring, representing.

Mark this course complete on My voyage

My voyage is your home page for the first 60 days. Mark the Foundation course complete there, then open the first micro module it lists under Up next.

Today

Practice one habit this week

Pick one habit from this course. Attach it to something you already do every week, such as your Monday 1:1s or your Friday wrap-up, and do it once, on purpose.

This week

The Systems and Vanderbilt & Nashville modules

UKG and Oracle, and the mission: the micro modules in Oracle Learning that My voyage lists first.

By Day 30

Compliance courses, then the People and Processes modules

Your compliance courses by their deadlines, then the people obligations and the processes that run the role.

By Day 60

Take the assessment again

The same six statements, 90 days after you complete Manager Voyage. Compare with where you started. Once Day 60 is complete, the cohort invitation follows from Oracle.

90 days after
Step 02 · Pick the one habit you will practice this week
Tell your manager

Commitments kept in private fade. Copy this, fill in the date, and send it today. “I just finished the first Manager Foundations course. The habit I am practicing this week is [habit]. Ask me about it on [date].”

Open My voyage

When you open this course from Oracle Learning, your completion is recorded automatically once every activity is done. Outside Oracle, progress stays in this browser.

Keep learning · The last page

Keep learning

What to take next.

What you will learnYour micro modules in Oracle Learning, in the four tracks you take them in, plus a short chosen list: ten more courses, podcasts, videos, and a guide.

Why it mattersMicro modules first: Systems and Vanderbilt & Nashville by Day 30, People and Processes by Day 60. Then one item from the other tabs a month, on the habit you are working on.

The printable guide (PDF)Every detail of this course on paper: what changed, the five ideas, year one, who handles what, the four categories, your results, and this list. Branded, letter size, links live.Open the PDF
Watch: feedback in three parts

Video not loading? Open it on YouTube.

Watch: delegation and priorities

Video not loading? Open it on YouTube.

Watch: start with why

Video not loading? Open it on YouTube.

Watch: psychological safety

Video not loading? Open it on YouTube.

Oracle Learning links open in a new tab. Podcasts and videos are public and free.

Now manage it the same way.

Four categories, six behaviors, one habit this week, and your micro modules next. Take the first one today.

Back to My voyage

The quality of Vanderbilt’s future depends on the quality of its managers today.